KNX SmartHome Privacy Policy

Introduction

Welcome to KNX SmartHome! This Privacy Policy explains how we collect, use, and protect your personal information when you use our application and website. Please read this Policy carefully to understand your rights and responsibilities.

Information We Collect

Personal Information:

We collect your name, email address, and date of birth. This information can be accurately updated or left blank by you. This information helps us improve service experience and provide better customer support.

Usage Information:

We collect non-personal data about how you use the application and website, including device type, operating system, and interactions with smart home system features.

Comments:

When you leave comments on the website, we collect the data shown in the comment form, your IP address, and browser user agent string to help detect spam.

Images:

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images.

Cookies:

We use cookies to store login information and display preferences. This information helps you avoid re-entering information multiple times. These cookies are retained for one year.

Embedded Content:

Articles on the website may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

How We Use Your Information:

To improve and optimize features and user experience. To send notifications related to smart home system events and marketing events (if you agree).

Information Sharing:

We are committed not to share your personal information with third parties without your explicit consent, except as required by law. Non-identifiable information of website visitors may be used and provided to other parties for marketing, advertising, or other uses.

Security:

We implement appropriate security measures to protect your information and prevent unauthorized access, use. However, no method of transmission over the internet or electronic storage is absolutely secure.

User Rights:

You have the right to access, edit, or request deletion of your personal information. If you wish to delete your account and personal data, you need to contact Thach Anh Company directly.

User Responsibilities:

You are responsible for using this application and website appropriately and not violating the law or the rights of others.

Changes to Privacy Policy:

This Privacy Policy may be updated; any changes will be notified through the application or via email. We encourage you to review this Policy regularly.

Contact:

If you have any questions or suggestions, please contact us via email: support@knxsmart.vn.

Company Information:

Thach Anh Information Technology and Telecommunications Joint Stock Company Headquarters: 504/58A Kinh Duong Vuong, An Lac A Ward, Binh Tan District, Ho Chi Minh City Hotline: 1900 29 99 68

Effective Date:

This Privacy Policy is effective from May 20, 2024.