Privacy Policy

Introduction

Welcome to KNX SmartHome! This Privacy Policy explains how we collect, use, and protect your personal information when you use our application (App) and website (Web). Please read this policy carefully to understand your rights and responsibilities.

Information We Collect

Application (App)

• Personal Information: We collect your name and date of birth. These are optional fields, and users can leave them blank if desired.
• Wifi Information: The wifi name and Wifi BSSID are collected to determine if the user is using an internal network at home. If so, the app will use the internal network to connect to the control center instead of through the internet.
• Cookies: We store login information and display preferences to prevent you from needing to enter them repeatedly. These cookies are stored for one year.

Website (Web)

• Personal Information: When you leave a comment on the website, we collect the data shown in the comment form, your IP address, and the user agent string of your browser to help detect spam.
• Images: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website may download and extract any location data from the images.
• Embedded Content: Articles on the website may include embedded content from other websites. These sites may collect data about you, use cookies, and monitor your interaction with the embedded content.

How We Use Your Information

• Improve and optimize features and user experience.
• Send notifications related to smart home system events and marketing events (if you agree).

Sharing Your Information

• Application (App): We do not share your personal information with third parties without your explicit consent, except when required by law.
• Website (Web): Non-identifiable information about website visitors may be used and provided to other parties for marketing, advertising, or other purposes.

Security

We implement appropriate security measures to protect your information and prevent unauthorized access or use. However, no method of transmission over the internet or electronic storage is completely secure.

User Rights

Application (App)

You have the right to access, edit, or request the deletion of your personal information. The app provides a function for users to automatically delete their account and personal data. Deleting data will be thoroughly processed and not just deactivate the account.

Website (Web)

You have the right to request the deletion of comments or your personal data. To do this, please contact us.

User Responsibility

You are responsible for using the app and website appropriately and not violating the law or the rights of others.

Changes to the Privacy Policy

This Privacy Policy may be updated; any changes will be notified via the app or email. We encourage you to review this policy regularly.

Contact

If you have any questions or suggestions, please contact us via email: support@knxsmart.vn.

Company Information

Thach Anh IT and Telecom Joint Stock Company
Headquarters: 504/58A Kinh Duong Vuong, An Lac A Ward, Binh Tan District, Ho Chi Minh City
Hotline: 1900 29 99 68

Effective Date

This Privacy Policy is effective from May 20, 2024.